Troubleshooting

1. Cannot Create New Folder
If your website is hosted with Godaddy or Siteground, these hosting platforms have a Sucuri firewall in place at the cpanel level, which can false-positively block some FileBird requests.
Solution: You need to contact your hosting support and ask them to Whitelist your computer IP (Give them your IP address) in the Sucuri settings; https://docs.sucuri.net/website-firewall/whitelist-and-blacklist/whitelist-an-ip-address/​
2. I Need the FileBird Information in my Database
There are many reasons why you may need this information, one example reason could be that you want to migrate FileBird's component to a new site using the database table migration.
Solution: FileBird databases are stored in these two tables:
_fbv
_fbv_attachment_folder
3. My Folders are Disappearing and I use LiteSpeed Cache Plugin
Go to the Litespeed cache settings and turn OFF the three features as shown in the screenshot below: