Troubleshooting

1. SG Optimizer Plugin Blocks The WhatsApp Widget From Displaying on The Website

If you are using the SG Optimizer plugin on your website, then you might face this issue, because the plugin has got some added features which block the WhatsApp scripts from rendering properly.

Solution: Exclude the WhatsApp plugin's script from these three locations as shown in the screenshots below:

If you are using the WhatsApp PRO version, add the following scripts to each of the three sections of the SG Optimizer plugin;

/plugins/whatsapp-for-wordpress/assets/dist/js/njt-whatsapp.js
/plugins/whatsapp-for-wordpress/assets/js/whatsapp-button.js

If you are using the WhatsApp free version, then this is how the path looks like for you, hence you should add this and not the one above;

/plugins/wp-whatsapp/assets/dist/js/njt-whatsapp.js
/plugins/wp-whatsapp/assets/js/whatsapp-button.js

2. LiteSpeed Cache Plugin Breaks The WhatsApp Widget Format on The Website

When you are using the LiteSpeed Cache plugin and the WhatsApp floating widget appears broken on the site, please exclude the CSS as shown below to ensure it functions correctly.

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