# Event Tracking

{% hint style="warning" %}
On **July 1, 2023**, Universal Analytics properties will stop processing new hits. If you still rely on Universal Analytics, we recommend that you complete your move to **Google Analytics 4**.

Now's the time to [create WhatsApp chat events in Google Analytics 4 →](https://ninjateam.org/whatsapp-chat-event-tracking-in-google-analytics-4-google-tag-manager/)
{% endhint %}

Given that you have set up Google Analytics or Facebook Pixel on your WordPress website, then you can enable WhatsApp event tracking.

From your admin dashboard, go to **WhatsApp** > **Settings** > open **Analytics** tab. Here you can enable one or both of the options:

* Google Analytics
* Facebook Pixel

![](https://2344290030-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MgdsaJi2FWBB3RHhbD7%2F-Mgj_kgx0PFC71dvF6SI%2F-Mgja8Oz84iADrCNWtLz%2Fimage.png?alt=media\&token=1e60f787-a3c4-4c7e-9a85-7c507b59bb1a)

#### View WhatsApp event actions in Google Analytics

From your Analytics dashboard, go to **Realtime** > **Events** to see the recent interactions via WhatsApp click to chat at the moment.

![](https://2344290030-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MgdsaJi2FWBB3RHhbD7%2F-Mgj_kgx0PFC71dvF6SI%2F-Mgjaao_VIDT2hCtsfp0%2Fimage.png?alt=media\&token=990611ce-d7d1-4a5c-b39e-5084e8ca6749)

In order to see the full report in a time range, go to **Behavior** > **Events**, set the date range, and then you can get insightful events and event value reports.

![](https://2344290030-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MgdsaJi2FWBB3RHhbD7%2F-Mgj_kgx0PFC71dvF6SI%2F-MgjbEw3Nh_kHJl-xDAD%2Fimage.png?alt=media\&token=2485e9d7-0471-4bb5-9fe4-9fff28594004)

#### View WhatsApp events in Facebook Business

From your Facebook Business dashboard, go to **Events Manager** > **Data Sources** to access the WhatsApp events recorded in your Facebook Pixel.

![](https://2344290030-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MgdsaJi2FWBB3RHhbD7%2F-Mgj_kgx0PFC71dvF6SI%2F-MgjgNPm7rct2zhWfcav%2FFacebook%20pixel%20event%20manager.png?alt=media\&token=f1ca3d5d-ac91-476b-b3b4-04e6c01755bf)