WhatsApp for WordPress
  • Introduction
  • Getting Started
    • How to Install
    • How to Update
  • How It Works
    • Multiple Agents
    • Button Customizer
    • Floating Widget
    • WooCommerce Button
    • Custom WhatsApp Button
    • More customization with CSS
  • Settings
    • User Roles
    • Event Tracking
    • Google Tag Manager
  • Integrations
    • WPML
    • Polylang
    • Loco Translate
    • Dokan Multivendor
  • Compatibility
  • Developer Zone
    • Filters
    • WhatsApp JS
      • README
  • Why Upgrade?
  • Other Links
    • FAQs
    • Troubleshooting
    • Changelog
    • Support
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  • Submit a Ticket
  • Send us an Email

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Support

PreviousChangelog

Last updated 2 years ago

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Important

In order to provide you with a better support experience, please make sure that:

  • You have checked our knowledge base which has extensive and that can answer most questions.

  • You have updated the plugin to the latest version, .

  • Try deactivating all plugins but leave only our WhatsApp Chat plugin - if the issue is solved then it means the problem is from an external plugin, then you can activate them one by one to detect the exact one causing the issue and check it with their support.

You have checked them all but still cannot find a solution? Then, please use any of the following means to contact us:

This is the best way to chat with us for urgent support and to ask pre-sale questions.

If you have any technical issues, just submit a ticket with your login details and we'd be glad to help.

If email is your favorite mean, just drop us a line to: support@ninjateam.org

FAQs
Tutorials
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Live Chat on Facebook
Submit a Ticket
Send us an Email