Filester
  • Introduction
  • Getting Started
    • How to Install
      • Install via WP repository
      • Install via your computer
      • How to deactivate and delete
  • How It Works
    • File Manager
    • Settings
    • User Role Restrictions
  • Use Cases
    • How to get info of MySQL Settings in wp-config.php
    • How to Change WordPress Debugging Mode
    • How to Disable Automatic Updates in WordPress
    • How to Allow All File Types
    • How to Replace Files
    • How to Download a Specific Plugin Zip File
  • Other Links
    • Changelog
    • Support
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  • Important
  • Live Chat on Facebook
  • Submit a Ticket
  • Send us an Email
  1. Other Links

Support

PreviousChangelog

Important

In order to provide you with a better support experience, please make sure that:

  • You have checked our knowledge base which has extensive FAQs and Tutorials that can answer most questions.

  • You have updated the plugin to the latest version.

  • Try deactivating all plugins but leave only our plugin - if the issue is solved then it means the problem is from an external plugin, then you can activate them one by one to detect the exact one causing the issue and check it with their support.

You have checked them all but still cannot find a solution? Then, please use any of the following means to contact us:

This is the best way to chat with us for urgent support and to ask pre-sale questions.

If you have any technical issues, just submit a ticket with your login details and we'd be glad to help.

If email is your favorite medium, just drop us a line to: support@ninjateam.org

Live Chat on Facebook
Submit a Ticket
Send us an Email